Privacy Policy

1. Introduction

VerifyHQ ("we," "us," or "our") operates the verifyhq.com website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Account information: name, email address, and billing details when you create an account or subscribe to a plan.
• Email lists: email addresses you submit for verification. These are processed and not retained beyond your session unless you explicitly save results.
• Usage data: IP address, browser type, pages visited, and interactions with our platform, collected automatically via server logs and analytics.
• Payment data: payment information is processed by our third-party payment processor (Stripe) and is never stored on our servers.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our email verification services.
• Process transactions and send billing-related communications.
• Improve, personalize, and expand our services.
• Communicate with you about updates, security alerts, and support.
• Monitor and analyze usage patterns to improve performance and reliability.
• Detect and prevent fraud, abuse, and security threats.

4. Data Retention & Deletion

All email verification records — including uploaded lists, individual verification results, and any associated metadata — are automatically and permanently deleted 30 days after creation. You may also delete your verification records at any time through your account dashboard; deleted data cannot be recovered.

We do not sell, share, or repurpose your email lists or verification results beyond the scope of delivering the service to you. Verification credits consumed for deleted records are not refunded.

5. Data Sharing

We do not sell or rent your personal information. We may share data with:

• Service providers: trusted third parties that assist in operating our platform (e.g., hosting, payment processing, analytics).
• Legal obligations: when required by law, regulation, or valid legal process.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

6. Security

We implement industry-standard security measures including encryption in transit (TLS), secure infrastructure, and access controls. While no system is 100% secure, we take reasonable steps to protect your information from unauthorized access, alteration, or destruction.

7. Cookies

We use essential cookies to maintain session state and authentication. We may also use analytics cookies to understand how our platform is used. You can control cookie preferences through your browser settings.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Request data portability.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at support@verifyhq.io.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:
support@verifyhq.io